We manage state-of-the-art BPO set ups for various brands that are equipped with the latest communication amenities like E1, SIP lines, Internet Lease Line connectivity with back-ups, multiple servers, dedicated workstations and CRMs with Auto Dialer Facilities. We recruit telecallers with multiple skillsets and conversant in a variety of languages in order to cater to varied requirement of clients. Our Contact Centers are in India as well as overseas. Our entire endeavor is to manage the life cycle of a customer for our esteem clients starting from sales and promotions to customer care management. Our SMART SEAT concept provides multiple solutions to our clients and ensures maximum value for their money. Our philosophy does not lie in quantitative but qualitative deliverance as we believe in walking the journey with our clients on a long term basis.
We believe in optimizing productivity by working on benchmarking SLAs while taking care of basic hygiene factors like ample work space for the callers, breakout zones for instant rejuvenation and in-house training sessions to keep honing their skills. Our intent to keep setting higher standards for ourselves fuels our passion to deliver beyond expectations.